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Frequently
Asked Questions
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How
Many Years Have You Been In Business?
-
How
May I Contact Tracy Awards & Embroidery?
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Will
I Have to Pay Sales Tax?
-
How
Do I Place an Order?
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Do
You Have A Showroom I Can Visit?
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How
Much Does Engraving Cost?
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How
Much Does Embroidery Cost?
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How
Much Does Screen Printing Cost?
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What
is Your Processing Time?
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What
Are Your Rush Charges?
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What
Types of Figures & Emblems Do You Carry?
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What
Types of Embroidery Designs Do You Have Already in Stock That I Can Choose
From?
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Do
You Offer Custom Items?
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What Types of Computer Formats Do You
Accept?
How
Many Years Have You Been In Business?
Tracy
Awards was founded in 1984 by Bill Prioste starting out as Tracy Trophy he
then expanded the business to become more diversified and offer other products
as
well as trophies.
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How
Can I Contact You?
Phone
(209) 836-5029
9:00am
- 6:00pm Pacific Mon.- Thurs.
8:00am
- 5:00pm Pacific Fridays
Fax
(209) 836-9036
sales@tracyawards.com
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Showroom
Address:
1119
Adam Street
Tracy,
CA 95376
Do
I Have to Pay Sales Tax?
We
charge sales tax to CA residents for any order picked up at our showroom or
shipped within CA. If you have a tax exempt certificate (& you live in CA)
please provide us with a copy along with your order (the state does require us
to obtain a copy of the actual tax exempt certificate).
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How
Do I Place An Order?
You
can place an order over the phone or email. You may
also visit our showroom and talk to one of our courteous sales personal.
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How
Much Does Engraving Cost?
For
Plaques & Trophies we have a $10.00
Minimum engraving charge.
Providing
approximately 66 characters.
Engraving
is charged .15 per character after the 66 character minimum.
Set
up charges may apply.
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How
Much Does Embroidery Cost?
Embroidery
is based on stitch count. We charge $1.00 per 1,000 stitches for under
12pcs $10.00 minimum charge.
Depending
on how many stitches your logo consists of and how many pieces you are
embroidering, will determine the cost of your embroidery. Call or email
us for a quote. Make sure to include an image of your logo in your
email.
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How
Much Does Screen Printing Cost?
Screen
printing is charged a screen per color.
Screens
are $28.00 each
Repeat
order charges re-setup of screen is $17.00
Artwork
charges are applied if artwork is not application-ready $35.00 per hour.
Production
time is approx. 14 business days from receipt of confirmed application-ready
artwork or signing of proof.
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What
is Your Processing Time?
Normal
production time is 14 business days. If a rush is needed, charges may
apply.
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What
Are Your Rush Charges?
Same
Day Production 50% of total cost
Next
Day Production 40% of total cost
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What
Type of Figures & Emblems Do You Carry For Your Trophies?
We
carry figures for most sports, games, and academics. If you are
searching for a particular figure contact us for information. Or search
for your particular interest under Trophy
Information.
Some
figures cost more then others depending on the size of the figure.
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What
Types of Embroidery Designs Do You Have Already in Stock That I Can Choose
From?
We
have over 20,000 stock designs to choose from in:
Sports Christmas/ Music
Mascots Occupational
Wildlife Floral
Nautical Scenic
Horse
&
Western Garden
Southwest
Food/Kitchen Craft
Dog
&
Cat Countries & Flags
Children's Military
Religious Fire & Rescue
Holiday Vehicles/Aircraft/Equipment
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Do
You Offer Custom Items?
In
Custom Items We Offer The Following:
Colored
lapel pins
Laser
/ Engraved Plaques & Acrylics
Dash
plaques
Screen
printing logo's
Embroidered
logo's
Varsity
Jackets
Imprinted
Promotional Products
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Types of Computer Formats Do You
Accept?
We
accept EPS, AI, CDR & TIFF files
A
fax or photocopy is NOT considered application-ready artwork.
Artwork
must be vector artwork in order to receive no artwork charges.
If
digital files are not supplied or a JPG, GIF, PUB, Word, or BMP are sent &
artwork needs to be retouched or created, there will be additional artwork
charges applied. All artwork should be emailed to
sales@tracyawards.com
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Corporate,
Casual & Athletic Apparel Awards
Advertising
Products & Signs
About
Us Contact
Us FAQ
Specials
We
Accept the Following
Copyright
© 1997 - 2008 Tracy Awards & Embroidery
All Rights Reserved
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